Page member Shahar Silbershatz shared the "Caliber Stakeholder Intelligence Report 2026" to provide context for the landscape communicators now navigate. While the Page Harris Poll Confidence in Business Index focused on consumer confidence, this study explores the evolving global environment for corporate reputation. Both reports show strong alignment, concluding that addressing economic anxieties is the primary concern and the greatest opportunity for communicators today.

Key Findings:

  • Economic anxiety dominates global concerns. Increased cost of living and recession fears have overshadowed climate change, making sustainability messaging less effective unless it is tied directly to cost savings.
  • Brand identity drives supportive behavior. While reputation serves as a license to operate, brand-related attributes like inspiration and relevance are the primary engines for building trust and encouraging stakeholder recommendations.
  • Familiarity provides a reputational moat. Narrowing the gap between awareness and familiarity reduces score volatility and ensures a more resilient reputation during a crisis.

What to take away to your teams:

Corporate decisions today require empathy as financial pessimism makes consumers more value-conscious and sensitive to brand behavior. In the United States, stakeholders increasingly prefer companies to stay in their lane and focus on business fundamentals rather than social commentary. Furthermore, active engagement across multiple digital channels is now essential, as silence allows external forces to control a company's narrative.

Go Deeper:

For further insights into managing corporate reputation amid evolving societal expectations, explore the following resources from our thought leadership: